* For all our coloured ballet flats, we recommend that you match the size to your normal sneaker/trainer size. If you are normally an AU/US 7 pick a size 37.

* For our black ballet flats, we recommend that you go up half a size. 

* For our velvet loafers, are a slightly narrower fit, we recommend that you pick your normal sneaker/trainer size.

*** If in doubt, always go up half a size - that is the beauty of fletcherLovell we have half sizes- our feet get bigger in warmer weather and a half size too big an easily be fixed with a half size insert ***

Do not use your normal EU size as some brands using EU sizes are made in Asia and they do not accurately correspond with EU sizes from Europe. 

I can't stand "toe cleavage", do your shoes have this?

Our shoes have been designed to get rid of the dreaded toe cleavage. So the answer to this is no to minimal toe cleavage (if you have long toes!)

My feet are wide, will they fit me?

Our ballet fLats will suit people with average (B fit) to slightly wide feet (C fit). Our leather does stretch though and we have had feedback from people with wider feet (size D) that they fit well and are comfortable.

Our loafer flats are suited to an average (B fit). 

I have seen pictures on Instagram/ Facebook but these are not available to buy on your website?

Our ranges are limited edition and can be limited to one pair only - email us and see if we have the pair in your size. 

How can I best look after my fLats?

Take care of your fLats by fletcherLovell just like any other pair of shoes. Using a regular leather moisturiser on our leather fLats will help keep them soft and we recommend waterproofing our fabric fLats and our velvet loafers. 

We also recommend that you avoid shopping trolleys! This is the fastest way to put black marks all over your shoes. 

Do your fLats rub at the back of the heel?

Our fLats are slightly higher at the back of the heel to avoid rubbing. Feedback has been that they fit well and do not rub and cause blisters. 

However, if you find that you have a blister at the back of your heel, for any of our range with bows we suggest that you un-tie the bow and loosen the trim. As they are tied by hand, sometimes they are over-tightened and that will cause them to cut in.

You may also find when the leather stiffens in winter, or when it gets cold, that it rubs and that you might like to wear a pair of invisible socks.

Do you have small or large sizes?

Our smallest size at the moment is size 36 and our largest is size 42. If there is enough interest, we can order as small as 34 and as large as size 44.  Please email us if you are interested in purchasing large or small sizes. 

Who do you use for postage?

We do not yet have a favourite provider. Your shoes might be couriered by DHL, TNT, Australia Post/StarTrack Express or through Sendle.